Zendesk Suite prices per agent, and agent counts drift upward while usage does not. Enter your agent count and per-agent rate to see where your agreement lands.
No login. No file upload. Aggregates from real, anonymized agreements; your inputs are not stored with your name on them.
Your deal is placed against the same anonymized reference agreements our analysts use, matched to deals of similar size. Every number on the dial comes from that cohort.
If your deal falls outside the sizes the dataset actually covers, or too few comparable deals exist, the check says so plainly instead of inventing a percentile.
The check returns market quantiles, never another customer's deal. And your own inputs stay yours; nothing here identifies you until you choose to leave an email.
Trueing agent counts to seats actually used and right-sizing the Suite tier usually beats another discount point; Zendesk's tier gaps are wide enough that the wrong tier costs more than a weak discount.
Freshworks and Intercom quotes are taken seriously, and AI agent add-ons are new enough that their pricing is softer than the core Suite's.
Want the trajectory, not just a spot check? The quarterly Zendesk price index publishes the median paid price and the negotiated corridor, quarter by quarter, with the observation counts behind every figure.